While social media platforms offer valuable spaces to connect, they also hold immense power over the information we see online.
By using algorithms and human moderators, both of whom are prone to mistakes and bias, they are removing large amounts of content in error, silencing millions of people. This impacts women, LGBTQI people and minorities in particular, who are already often denied a voice in society.
Censorship by social media platforms reduces dialogue, shrinks public knowledge for everyone and prevents us all from holding those in power to account.
We are speaking up for the missing voices by asking platforms for more transparency and the right to appeal decisions that stifle the right to freedom of expression.
Watch our videos
Pavel Marozau - ARU TV Founder and Cyber Activist
A19 Rio, Artist
Madina Chege, Clinical officer and social activist
Mutemi Kiama Edwin, Social justice advocate
Shikoh Kihika - Executive Director, Tribeless Youth
#MissingVoices: What is at stake?
Victoria Cheng - Lead Programme Manager, Projek Dialog
Gloria Ruiz García - Journalist
Borghildur Indriðadóttir - Artist
Sibel Hurtaş - Journalist, Arti TV
Read their stories
“It’s a timely reminder that platforms with hundreds of millions of users are going to make millions of ghastly mistakes every day. Cory Doctorow
“Facebook, and other social media platforms, are under immense pressure to remove harmful content, but we need to ensure that in doing so they do not threaten global freedom of expression." Acting Executive Director - Quinn McKew - Article 19
“Tech companies have a role to play in helping everyone access comprehensive and accurate information during the coronavirus pandemic, and this may include removing content." Acting Executive Director - Quinn McKew - Article 19
We ask Twitter, YouTube and Facebook to make a simple change that will give everyone a fair and equal right to be heard.
A right to appeal
• We ask for users to have the right and method to challenge decisions when their content is removed. This means that content taken down in error or unjustly, will have a second chance to be reviewed– and the right to expression restored.
• Platforms must also clearly explain how a person can appeal the decision and give a reasonable response timeline with contact details for more information.
• We ask for proactively published data on the number of content removals, types of flaggers , reasons for removal, how many appeals they receive and the outcome of the appeals.