09 Jul 20120 comments
It was quite a surprise to discover last week that Facebook had censored us - an anti-censorship organisation.
Our initial reaction was "is this what we've been warning about for the past couple of years?" My own initial reaction was "What was wrong with my post!"
Later when we had chance to create a more nuanced position, we realised that Facebook was not foolish enough to censor an anti-censorship organisation. Instead, in the words of Marcellus, there must be something rotten in the state of Facebook.
Indeed there is. This story tells us that they either have an algorithum or a human being that can remove posts without any form of accountability.
Still now after Facebook apologised (to the Guardian, not to us), we have no way to contact them: no phone number, no email, no chat, nothing.
Should we - as Facebook as suggested - repost the post? Or should we just leave it deleted as a mark of how far Facebook has gone.
We're going to use this as an attempt to engage with Facebook over their procedures. If we ever find details of how to contact them, we're going to write them a letter and ask for a meeting.
Why not watch Mashable's video in the meantime: